Sheraton Heathrow Hotel
Heathrow Airport, Colnbrook Bypass, West Drayton, EN, UB7 0HJ, United Kingdom
Phone: (44)(208) 7592424
3.2/5 (472 reviews)
Connecting you Effortlessly to Heathrow Airport, London & Beyond.
Firmly established as one of the most convenient hotels in Heathrow, Sheraton Heathrow Hotel is just minutes from all terminals, and is the ideal choice when looking for a hotel at Heathrow Terminal 5.
Enjoy comfortable rooms and excellent facilities at Sheraton Heathrow Hotel. Curl up in one of our Sheraton Sweet Sleeper® Beds, available in each of our 426 rooms, with the options of Classic Double, Twin and Club.
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Hear from our guests about their stay from 472 verified guest reviews
60%of our guests
recommend this hotel
The hotel fulfill the purpose of my stay which was to rest for an overnight in London. Wasn't expecting too much from it because of the short time, but it needs to improve in some aspects. The pro's are that it is a good option very close to the Heathrow Airport. It is just a 5 minute ride on the Hoppa bus, straight from the airport terminals. The Hotel has a huge and comfortable Sheraton @-Link living room, with 4 or 5 desktops. The wireless connection throughout the hotel works perfectly. The breakfast buffet on the restaurant was excellent with a big selection of items. The bar offered a good selection of drinks and the atmosphere was nice and pleasant. Check-in was quick, easy and there were enough agents at the front desk to avoid line-ups at that time. The rooms are kept clean and spotless with the full amenities that the Sheraton brand requires
Improvement areas that I found are the following: Since I booked a stay on the Club Level floor, I was expecting to have some rest and enjoy the amenities of the Club Lounge to avoid crowds and catch up with some work, but I found that the Club Lounge was a very tiny space for the amount of guests that they have access. The Lounge was open 24 hrs. but it was unattended after 8 or 9 p.m. therefore the supplies were running out and the garbage and leftovers were piling up. At some point guests have to clear the garbage on the tables in order to be able to use them. There was no access control to the lounge so pretty much everybody could come in. If the Lounge is open 24 hours, it should have some attention after the main attendant left his/her shift. Check-in and Check-out cannot be done at the Lounge (even they have the desk and spot for the attendants, but it seems to be out-of-use). Another aspect that I found that needs improvement is the A/C system in the rooms. It seems that needs and enhancement and update. The temperature cannot be controlled properly and the system didn't cool down enough the room, therefore we have to open the vents on the window to get some cool air in.
This is a very busy hotel and gets crowded sometimes during evenings and early mornings.
How to get to the Sheraton Heathrow Hotel
Located less than 1 mile from Terminal 5, the Sheraton Heathrow Hotel connects you easily to your next flight, local landmarks and Central London.
- London Heathrow Airport Terminal 5
- London Heathrow Airport Terminals 1, 2 & 3
- Budget Car Hire Heathrow
- Enterprise Rent-A-Car
- Europcar Heathrow - Car Hire
- Windsor Castle
- Heathrow Boutique
- Heathrow Shop & Collect
- Trtl Travel Pillow
- World of Whiskies
How To Get Here
Sheraton Heathrow Hotel offers a welcoming bar, restaurant, lounge and café.
All dishes are prepared with fresh and seasonal ingredients, whether it’s a meal in The Orchard Restaurant or a quick snack at The Discovery Bar. Complement your culinary senses with a choice of the finest wines from our selection from Wines of the World. Room service is available 24 hours a day for those wishing to relax and dine in the comfort of their own room.
- The Orchard Restaurant
- The Discovery Bar
- Link@Sheraton Café
Hours Of Operation
We have the meeting space that's right for you. Ideally located near Heathrow Terminal 5
All of our meeting rooms are located on the ground floor, allowing ease of access, while the conference atrium floods most of our meeting facilities with natural daylight.
- The Link@Sheraton Meetings Kiosk
- High-speed Internet access
- Delights of the Perpetual Patisserie
- StarMeeting concierge