Sheraton Heathrow Hotel
Heathrow Airport, Colnbrook Bypass, London Heathrow, England, UB7 0HJ, United Kingdom
Phone: (44)(208) 7592424
3.3/5 499 reviews
Newly Renovated Hotel Connects You Effortlessly To Heathrow Airport, London & Beyond.
Firmly established as one of the most convenient hotels in Heathrow, the newly renovated Sheraton Heathrow Hotel is just minutes from all terminals, and is the ideal choice when looking for a hotel near Heathrow Terminal 5.
Enjoy comfortable rooms and excellent facilities at Sheraton Heathrow Hotel. Curl up in one of our Sheraton Signature Beds available in each of our 426 rooms, with the options of Classic Double, Twin and Club.
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61%of our guests
recommend this hotel
airgs747
As you enter the hotel area, the outside garden is well designed and well maintained. The arrival hall/lobby has been completely redone and there is a nice warm, classy woody feeling, rather comforting. It just misses a fire place and it would be perfect. There is a beautiful waiting lounge, with computers and books, a small Italian coffee shop where the coffee is excellent. Next is the restaurant and the bar and the lounge, newly refurbished so all looks very new and fresh and clean. I have stayed many times but i have never really experienced the food and recently i tried the salad bar in the evening which was about 10 usd and was just amazing ( salads, smoked salmon, and other cold fish). I am very health conscious and the salad bar is a very healthy option. I am really impressed by the quality of the food: for breakfast , if you want to order oatmeal or eggs a la carte, it is possible at no charge. The staff in the restaurant are fantastic, my favorite being Violetta. I have always seen her smile and welcome people with a smile. She is truly dedicated to customers and i have rewarded her with Thank you SPG certificates on several occasions.
The staff at check in are very professional and courteous, especially Michael and Valentina and another asian lady ( forgot the name).
The rooms are comfortable, very clean, and you sleep well.
I have read mixed reviews on this hotel, and i dont quiet understand because i have stayed there 40 nights last year and I have never had any major problems, except a weak wifi signal or no air con.
When i checked in in my room, someone had smoked so i had to change room but it was done very quickly by the concierge.
I have seen an improvement on the guest service center hotline and now they are prompt to answer your needs.
I would honestly say that it is a home away from home. I have always been helped and i must say that i find the responsiveness of the staff exceptional, despite me booking always the lowest rate on the Spg website.
Well done to the Sheraton heathrow team, you seem to be working well together and this is probably due to good management from the top.
I highly recommend this hotel
3.3 /5
Rooms & Suites
Hotel Information
- 426 Newly Renovated Bedrooms
- Check In 2:00 PM - Check Out 12:00 PM
- Hotel Recently Renovated
- Email: res293.heathrow@sheraton.com
- Airport Transport Links
- Telephone: +44 208759 2424
- Hoppa Bus Service
- Let's Chat: 07775802762
- SPG Category 3
Hotel Features
- 24/7 Fitness Centre
- Laundry Service
- Conference Centre
- Business Centre
- Park & Fly
- Concierge Service
- Car Rental
- Club Lounge
- The Orchard Restaurant
- Rooms Bookable For A Day
Photos & Videos
Explore the Heathrow area
Food & Drink
Fresh, locally sourced produce served daily in our café, bar and restaurant.
All dishes are prepared with fresh and seasonal ingredients, whether it’s a meal with loved ones in The Orchard Restaurant or a quick snack at The Discovery Bar.
Room service is available 24 hours a day for those wishing to relax and dine in the comfort of their own room. We also deliver our fresh, stone baked pizzas right to your room!
- The Orchard Restaurant
- The Discovery Bar
- Link@Sheraton Café
Hours Of Operation
Meetings & Events
Meeting and Conference Centre Ideally Located Near Heathrow Terminal 5
We have 20 meeting rooms that are located on the ground floor, for ease of access. The atrium floods our meeting facilities and break out area with natural daylight.
We offer unique team building activities such as group pizza making in The Orchard, BBQs in our secluded garden or cocktail masterclasses in The Discovery Bar.