Sheraton Heathrow Hotel

3.2 (472 reviews)

Location Heathrow Airport, Colnbrook Bypass, West Drayton, EN, UB7 0HJ, United Kingdom   •  Weather:    •   Local Time:     •  Phone: (44)(208) 7592424  

3.2

Guest66

Restaurant staff was very friendly and helpful

revkev

Good to have 24 hour access to club room

sabor

Everything is 5 stars.

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1 Room, 1 Adults, 0 Children

Rooms
- 1 +
Adults / Room
- 1 +
Children / Room (Age 0 - 17)
- 0 +

Connecting you Effortlessly to Heathrow Airport, London & Beyond.

Firmly established as one of the most convenient hotels in Heathrow, Sheraton Heathrow Hotel is just minutes from all terminals, and is the ideal choice when looking for a hotel at Heathrow Terminal 5.

Enjoy comfortable rooms and excellent facilities at Sheraton Heathrow Hotel. Curl up in one of our Sheraton Sweet Sleeper® Beds, available in each of our 426 rooms, with the options of Classic Double, Twin and Club.        

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    Starpoints
  • Free
    WiFi

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Guest Reviews

Hear from our guests about their stay from 472 verified guest reviews

Authentic Reviews

60%of our guests
recommend this hotel

jorchm

The hotel fulfill the purpose of my stay which was to rest for an overnight in London. Wasn't expecting too much from it because of the short time, but it needs to improve in some aspects. The pro's are that it is a good option very close to the Heathrow Airport. It is just a 5 minute ride on the Hoppa bus, straight from the airport terminals. The Hotel has a huge and comfortable Sheraton @-Link living room, with 4 or 5 desktops. The wireless connection throughout the hotel works perfectly. The breakfast buffet on the restaurant was excellent with a big selection of items. The bar offered a good selection of drinks and the atmosphere was nice and pleasant. Check-in was quick, easy and there were enough agents at the front desk to avoid line-ups at that time. The rooms are kept clean and spotless with the full amenities that the Sheraton brand requires Improvement areas that I found are the following: Since I booked a stay on the Club Level floor, I was expecting to have some rest and enjoy the amenities of the Club Lounge to avoid crowds and catch up with some work, but I found that the Club Lounge was a very tiny space for the amount of guests that they have access. The Lounge was open 24 hrs. but it was unattended after 8 or 9 p.m. therefore the supplies were running out and the garbage and leftovers were piling up. At some point guests have to clear the garbage on the tables in order to be able to use them. There was no access control to the lounge so pretty much everybody could come in. If the Lounge is open 24 hours, it should have some attention after the main attendant left his/her shift. Check-in and Check-out cannot be done at the Lounge (even they have the desk and spot for the attendants, but it seems to be out-of-use). Another aspect that I found that needs improvement is the A/C system in the rooms. It seems that needs and enhancement and update. The temperature cannot be controlled properly and the system didn't cool down enough the room, therefore we have to open the vents on the window to get some cool air in. This is a very busy hotel and gets crowded sometimes during evenings and early mornings.

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3.2 /5

  • Room Comfort

  • Hotel Staff

  • Quality of Sleep

  • Facilities

  • SPG Recognition

  • Food & Beverage

Rooms & Suites

From GBP 66
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Classic Room

24 - 25 m

Sleeps 3
Maximum Adults/Children
Adults 2
Children 1
From GBP 109
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Club Rooms, including Wi-Fi and Breakfast

24 - 25 m

Sleeps 3
Maximum Adults/Children
Adults 2
Children 1
From GBP 209
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Junior Suite

50 m

Sleeps 3
Maximum Adults/Children
Adults 3
Children 0
From GBP 66

Classic Room

24 - 25 m

Sleeps 3
Maximum Adults/Children
Adults 2
Children 1
From GBP 109

Club Rooms, including Wi-Fi and Breakfast

24 - 25 m

Sleeps 3
Maximum Adults/Children
Adults 2
Children 1
From GBP 209

Junior Suite

50 m

Sleeps 3
Maximum Adults/Children
Adults 3
Children 0

Hotel Information


Hotel Features

  • Fitness Centre
  • Laundry Service
  • Concierge Service
  • Business Centre
  • Car Rental Desk

Explore the Heathrow area

How to get to the Sheraton Heathrow Hotel

Located less than 1 mile from Terminal 5, the Sheraton Heathrow Hotel connects you easily to your next flight, local landmarks and Central London.

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What's Nearby

  1. London Heathrow Airport Terminal 5
  2. London Heathrow Airport Terminals 1, 2 & 3
  3. Budget Car Hire Heathrow
  4. Enterprise Rent-A-Car
  5. Europcar Heathrow - Car Hire
  6. Windsor Castle
  7. Heathrow Boutique
  8. Heathrow Shop & Collect
  9. Trtl Travel Pillow
  10. Vodafone
  11. World of Whiskies
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Food & Drink

Sheraton Heathrow Hotel offers a welcoming bar, restaurant, lounge and café.

All dishes are prepared with fresh and seasonal ingredients, whether it’s a meal in The Orchard Restaurant or a quick snack at The Discovery Bar. Complement your culinary senses with a choice of the finest wines from our selection from Wines of the World. Room service is available 24 hours a day for those wishing to relax and dine in the comfort of their own room.


  • The Orchard Restaurant
  • The Discovery Bar
  • Link@Sheraton Café
Restaurant

The Orchard Restaurant

+44 (0)20 8759 2424

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Bar

The Discovery Bar

Discover
Bar

Link@Sheraton Café

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Hours Of Operation

Meetings & Events

Located at the heart of the Conference Centre, filled with natural light

We have the meeting space that's right for you. Ideally located near Heathrow Terminal 5

All of our meeting rooms are located on the ground floor, allowing ease of access, while the conference atrium floods most of our meeting facilities with natural daylight.

  • The Link@Sheraton Meetings Kiosk
  • High-speed Internet access
  • Delights of the Perpetual Patisserie
  • StarMeeting concierge