Good to know before you go.
6What are the regular check-in and check-out times?
Our guests can check in from 2:00 PM on day of arrival and latest check-out time on day of departure is 12:00 PM. We're happy to try and accommodate special requests. Please contact us in advance to inform us of an early arrival or late departure. Early check-in and late check-out cannot be guaranteed and additional fees apply.
Can I check in earlier or check out later than regular times?
Yes, early check-in and late check-out are available on request. If you wish to check in from 8:00 AM, an additional charge of £40 will apply, from 10:00 AM an additional charge of £20 will apply. In case of late check-out, an additional hourly charge of £10 will apply.
I am arriving late. Should I call to advise the hotel?
As your reservation is guaranteed with a Credit Card number, it will be held throughout the night, so you're free to check in at any time after 2:00 PM.
Does the hotel offer parking facilities?
Sheraton Heathrow Hotel offers on-site parking with a capacity of 237 parking spaces. Parking costs £15 per day for residents. Simply advise one of our Associates at the reception on arrival. Please note that parking spaces cannot be guaranteed. If you're looking to leave your car with us when you're gone, why not take a look at our Parking packages? Visit our hotel and parking at heathrow airport page for more details.
Is the hotel pet-friendly?
Pets and service animals are welcome. All we ask is that you contact us prior to your arrival.
Does Sheraton Heathrow Hotel offer Day Rooms?
Yes, Sheraton Heathrow Hotel offers Day Use Room rates for occupancy from 9:00 AM to 6:00 PM. Our rate for Day Rooms is from £69. To book your Day Room, simply contact the hotel directly.